Safer gambling
Responsible gambling
Free, confidential help exists in most countries, usually around the clock. This page lists it, along with the tools that genuinely limit the damage.
Last reviewed
Wagering Terms is a glossary. It takes no bets, holds no accounts and has nothing to sell you. This page is here because the language on the rest of the site describes an activity that harms some of the people who do it, and because the help below works better the earlier it is used.
Get help now
Every service listed here is free and confidential. You do not need a diagnosis, a plan or a prepared speech to contact them, and you can call on behalf of somebody else.
United Kingdom
- National Gambling Helpline (GamCare) — 0808 8020 133. Free, confidential, 24 hours a day.
- GambleAware — begambleaware.org. Advice, self-assessment and treatment referrals.
- GAMSTOP — gamstop.co.uk. Free self-exclusion from every operator licensed in Great Britain, for six months, one year or five years.
United States
- National Problem Gambling Helpline — 1-800-GAMBLER. Call or text, free and confidential, 24 hours a day, in every state.
Canada
- ConnexOntario — 1-866-531-2600. Ontario, 24 hours a day. Other provinces run their own services — check your provincial health authority.
Ireland
- Problem Gambling Ireland — problemgambling.ie. Support, counselling referrals and family resources.
Australia
- Gambling Help Online — 1800 858 858. Free, 24 hours a day, with online chat and counselling.
New Zealand
- Gambling Helpline — 0800 654 655. Free, 24 hours a day, phone and text.
Anywhere in the world
- Gambling Therapy — gamblingtherapy.org. Free online support and forums, available in several languages, wherever you live.
- Gamblers Anonymous — gamblersanonymous.org. Peer support meetings, in person and online, in most countries.
If you are in immediate crisis, or having thoughts of harming yourself, contact your local emergency number or a suicide prevention line rather than a gambling helpline. Gambling harm carries a real risk of suicide and it is treated as an emergency for good reason.
Signs worth taking seriously
None of these on its own proves a problem, and problem gambling is not about how much money you have. It is about control. If several are true of you, or of somebody you live with, one of the services above is a better next step than another session.
- Betting more than you can comfortably lose, or more than you planned to.
- Chasing losses — increasing stakes to win back money you are down.
- Borrowing, selling things or using money meant for bills in order to gamble.
- Hiding how much you gamble, or lying about it to people close to you.
- Gambling to escape stress, boredom, loneliness or low mood.
- Feeling restless or irritable when you try to cut back or stop.
- Gambling costing you sleep, work, study or a relationship.
Problem gambling has a clinical definition, and the screening questions used by treatment services take about a minute to answer. GamCare, GambleAware and the National Council on Problem Gambling all publish one.
Tools that actually limit the damage
Every licensed operator must offer most of the following. They work because they bind your future self at a moment when you are thinking clearly, rather than relying on willpower later.
- Deposit limits — cap what can enter the account per day, week or month. Reductions apply immediately; increases are deliberately slow.
- Loss limits and session limits — cap net losses or time played, rather than deposits.
- Reality checks — a periodic on-screen reminder of how long you have been playing and what you are down.
- Time-outs — a short, enforced break of a day to several weeks, available on request.
- Self-exclusion — a binding block on your account for a fixed period, which the operator cannot lift early and which also stops marketing.
- GAMSTOP — one registration that self-excludes you from every operator licensed in Great Britain at once. Other jurisdictions run equivalents, including state-level schemes across the United States.
- Blocking software — BetBlocker is free and blocks tens of thousands of gambling sites across your devices. Paid alternatives such as Gamban work the same way.
- Bank gambling blocks — most UK banks and a growing number elsewhere will refuse gambling transactions on request, usually with a cooling-off period before the block can be lifted.
- Removing stored cards and turning off marketing emails, push notifications and "bonus" texts. Promotions are designed to bring lapsed players back.
What the maths says, plainly
Gambling is entertainment priced by a margin, not a way to make money. The only honest framing is the one the numbers support:
- Every commercial game has a built-in house edge. Over enough bets the operator's share is not a risk, it is arithmetic.
- Return to player is a long-run average across millions of rounds, not a promise about your session.
- No betting system, staking plan or pattern changes the edge. Doubling after a loss only changes how quickly you reach the bad outcome.
- A wagering requirement is what makes most bonuses worth less than they advertise, and often worth nothing.
- Past results do not influence the next round. A machine that has paid nothing for hours is not "due".
Age limits
Gambling is restricted to adults. The minimum age is 18 in most of the world and 21 in parts of the United States and elsewhere. This site is written for adults and nothing on it is intended for anyone under 18. If you are a parent, blocking software and device-level content filters both cover gambling sites.
Helping somebody else
The services above support families and friends, not only gamblers, and you can contact them without the person knowing. Practical things that help: do not lend money or clear debts without conditions, keep your own finances separate, and treat it as a health problem rather than a moral failing, because that is how treatment services see it.
Details on this page are kept current, but hours and numbers do change. Each organisation's own site is the authority, and the safer gambling glossary explains the terminology you will meet along the way.